Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within the United States.

Cost

Free on every order. No minimum, no thresholds, no surcharge at checkout.

How long it takes

Orders are processed within 1–3 business days. Delivery then takes 5–7 business days in most cases. Orders placed on weekends or US public holidays begin processing the next business day.

Where it ships from

US orders are dispatched from our warehouse in the United States. There are no customs fees or import duties for you to pay.

Tracking

You receive a tracking number by email as soon as your order leaves the warehouse. If you have not received it within four business days of ordering, check your spam folder, then write to us.

If your order is late

If your order has not arrived within 10 business days, contact us with your order number and we will trace it. If it cannot be found, we replace or refund it.

Wrong address

We can change a delivery address only before the order ships. Write to us as soon as possible — once dispatched, we cannot redirect it.